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SHIPPING POLICY

Since every piece is custom made one by one, by hand, to each customers specific measurements, height and color requested, and due to the high demand of our product, orders typically take 3-5 weeks to make. Can not guarantee delivery sooner than 5 weeks for standard shipping (all depends on amount of rush orders). If you need a deadline secured you can elect to place a RUSH ORDER and receive your piece by a deadline (details below) Please allow 4-5 days shipping time due to COVID-19, usually (2-3 days)

Shipping Time Frame

To place a rush order simply select "RUSH SHIPPING" during checkout. We have 2 levels of rush shipping available. Rush shipping guarantees that your package will arrive by the due date provided by the client. The earliest we can SHIP your order is 7 days or 14 days from the date of payment, plus 2-3 business days shipping time. To place a rush order select "RUSH SHIPPING" during checkout, then you MUST email sales@stoisatelier.com your order ID or full name and event date and we'll begin processing your rush order request immediately. You must email us your event date, to secure your deadline. It is imperative you provide us with your deadline for the deadline to be met. Rush orders are cut & put in line to be sewn once the order is placed and then sewn in order of deadlines provided by client. If a deadline is not submitted then 7 day rush will ship 10 days from date ordered and the 2 week rush will ship 3 weeks from date ordered.

Shipping Policy - Rush Order

Yes, we do international shipping frequently. International orders take one month depending on the current volume of orders, plus 6 days shipping. We ship ALL over the world. We even ship to US army APO addresses too. We can also do International Rush orders to ship to you in as little as 2 weeks.

International Shipping Policy

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