HOW DO I KNOW IF MY ORDER HAS BEEN PLACED SUCCESSFULLY?
You will get an automatic email saying your order has been processed. Once the order has been sent to you, you will get another email saying your order has been dispatched and we will give you the tracking ID to follow up your shipment.
How do I track my order?
Once your package has been shipped you will receive an email & text message with your tracking number
What is your returns policy?
Stoi’s Atelier is a Custom Made-to-order Design Brand, By SDC. Our designs are made one by one, hand & machine. We custom fit each design to our clients specific measurements, height &/or color. We do not offer NO REFUNDS or EXCHANGES for that reason. We want to ensure your happiness with the SAS Brand. If you have any questions or concerns, please do not hesitate to view the FAQ page for additional questions or contact us via email at firstname.lastname@example.org. (Return Policy?) or phone us 1-803-386-1455
I’VE FORGOTTEN MY PASSWORD – WHAT SHALL I DO?
Please click the ‘Forgot Your Password?’ link when you sign in. This will email a new password to your email address.
What are your delivery options?
At this time we currently use USPS.