FAQ

HOW DO I KNOW IF MY ORDER HAS BEEN PLACED SUCCESSFULLY?

You will get an automatic email saying your order has been processed. Once the order has been sent to you, you will get another email saying your order has been dispatched and we will give you the tracking ID to follow up your shipment.

How do I track my order?

Once your package has been shipped you will receive an email & text message with your tracking number 

What is your returns policy?

Stoi’s Atelier is a Custom Made-to-order Design Brand, By SDC.  Our designs are made one by one, hand & machine. We custom fit each design to our clients specific measurements, height &/or color.  We do not offer NO REFUNDS or EXCHANGES for that reason. We want to ensure your happiness with the SAS Brand. If you have any questions or concerns, please do not hesitate to view the FAQ page for additional questions or contact us via email at info@stoisatelier.com.

(Return Policy?) or phone us 1-803-200-2437

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What are your delivery options?

At this time we currently use USPS.

What is your returns policy?